PrivacyPolicy

• Full Name
• Mobile Number & Email Address
• Billing Address
• Appointment Details
• Payment Information (processed through secure payment partners)
• Consultation Forms and Service Preferences
• Scalp Analysis Records and Treatment History
• Customer Support Communications

During consultations or scalp rituals, we may capture scalp images, hair density images, and before-and-after treatment photographs. Such images are used solely for consultation, treatment tracking, internal quality assessment, and service improvement purposes.

We collect and use your information for legitimate business purposes, including:

• Scheduling and managing appointments
• Conducting scalp consultations and scalp analysis
• Delivering personalized scalp wellness services
• Maintaining treatment records
• Processing payments
• Sending appointment confirmations and reminders
• Providing customer support
• Improving our services and website experience
• Conducting internal analytics and performance monitoring
• Complying with legal and regulatory obligations
• Detecting and preventing fraud, abuse, or unauthorized activity

By submitting your details through our website, lead forms, WhatsApp, phone calls, or consultation forms, you consent to receive:

• Appointment confirmations & reminders
• Service updates & promotional offers
• Educational content & newsletters
• Customer feedback requests

We do not sell, rent, or trade your personal information. Your information may be shared only with trusted service providers, including:

• Payment gateway providers
• Appointment scheduling software providers
• CRM and customer management platforms
• WhatsApp and communication service providers
• Marketing automation platforms
• Courier and logistics partners (where applicable)
• Government or regulatory authorities when legally required

All third-party providers are required to maintain appropriate confidentiality and data protection standards.

We use cookies, pixels, and similar technologies to improve website functionality, personalize experiences, and measure advertising effectiveness. These include:

You may disable cookies through your browser settings; however, some website features may not function properly.

We implement reasonable security measures in accordance with applicable laws and industry standards:

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed as completely secure.

We retain your information only for as long as necessary to:

• Provide services & maintain treatment records
• Fulfill legal obligations
• Resolve disputes
• Improve customer experiences

Consultation and treatment records may be retained for operational, safety, and compliance purposes.

Subject to applicable law, you have the right to:

PureScalp services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

If you have any concerns regarding the collection, use, or protection of your personal information, please contact our Grievance Officer:

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (Excluding National Holidays)

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this policy or the use of our services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

PureScalp reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on this page along with the updated Effective Date.

Continued use of our website, services, or consultation facilities after such updates constitutes acceptance of the revised policy.